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How to Recognize a Mental Health Crisis

How to notice concerning changes, respond with compassion, and connect someone with appropriate help.

Training participants learning about Mental Health
Important: This article provides general educational information and does not replace hands-on training, emergency services, medical care, or mental health treatment. In an emergency, call 911 or your local emergency number.

A mental health crisis can look different from person to person. Take sudden, severe, or concerning changes seriously and respond without judgment.

Possible warning signs

Warning signs may include talking about suicide or hopelessness, extreme mood changes, severe confusion, escalating agitation, withdrawal, inability to care for basic needs, or behavior that creates immediate danger.

  • Listen calmly and take concerns seriously.
  • Ask directly about immediate safety when you are concerned.
  • Do not leave someone alone when there is imminent danger.
  • In the U.S., call or text 988 for crisis support; call 911 for immediate life-threatening danger.

Support, not treatment

Mental Health First Aid education can build awareness and teach an appropriate first response. It is not therapy, diagnosis, or a replacement for licensed care.

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